Quick Start Guide
Quick version: Add a customer, create a job, send an estimate, get it approved, and send an invoice -- all in your first 5 minutes.
Your First 5 Minutes in Fieldkit
This guide gets you up and running fast. Follow these 5 steps and you'll have the basics down.
Step 1: Add Your First Customer
- From the dashboard, click New Customer.
- Enter the customer's name, phone number, and email.
- Add their address if you have it.
- Click Save.
That's it. You now have a customer in the system.
Step 2: Create a Job
- From the dashboard, click New Job.
- Select the customer you just added.
- Pick the service type (e.g., "Water Heater Repair").
- Add a description of the work if you want.
- Set a scheduled date or leave it unscheduled for now.
- Click Create Job.
Step 3: Create an Estimate
- From the dashboard, click New Estimate.
- Select the customer.
- Add line items for the work -- materials, labor, etc.
- Review the total.
- Click Save when it looks right.
Step 4: Send the Estimate
- Open the estimate you just created.
- Click Send.
- The customer gets an email with a link to view and sign the estimate.
- You'll be notified when they approve it.
Step 5: Send an Invoice
Once the job is done:
- From the dashboard, click New Invoice (or open the job and create an invoice from there).
- Select the customer.
- Add your line items or pull them from the estimate.
- Click Send.
- The customer gets an email with a link to view and pay online.
What's Next
Now that you've got the basics, here are some things to explore:
- Schedule site visits -- Add specific dates and times to your jobs.
- Invite your team -- Add employees or subcontractors from Settings > Team.
- Set up text messaging -- Send appointment reminders and updates to customers.
- Track payments -- See who's paid and who hasn't in the Billing section.
- Check your reports -- See revenue, profitability, and more under Reports.
Tips
- You can create an invoice directly from a completed job -- no need to re-enter the details.
- Estimates can be converted to jobs with one click after the customer approves.
- Use the "Needs Attention" section on your dashboard to stay on top of overdue invoices and unsigned estimates.