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Manage Service Locations

Quick version: If you serve multiple areas, you can add separate locations in Settings under Service Locations. Each location has its own ZIP code, service radius, and target cities.

What Multi-Location Means

Most contractors work from a single location or service area. But if your business covers multiple regions -- like offices in two different cities, or separate crews serving different parts of the state -- you can set up each one as its own location in Fieldkit.

Each location has:

  • A name (like "North Dallas" or "Austin Office")
  • A primary ZIP code for that area
  • A service radius (how far you travel from that ZIP)
  • Target cities within that area

Do I Need Multi-Location?

You probably don't need multi-location if:

  • You work from one address and serve the area around it
  • Your whole team operates in the same general area
  • You just want to update your service area -- edit your main business info instead

You do need multi-location if:

  • You have offices or crews in different cities
  • You run separate service areas that don't overlap
  • You want to run separate marketing campaigns for different regions

Check Your Plan

Multi-location is available on the Pro plan ($198/month). The Base plan supports up to 3 locations.

  • Base plan: Up to 3 locations
  • Pro plan: Unlimited locations

If you don't see the Service Locations section in your settings, you may need to upgrade your plan.

Add a New Location

  1. Click Settings in the left sidebar.
  2. Scroll down to the Service Locations card.
  3. Click Add Location (or Add First Location if this is your first).
  4. Fill in:
    • Location name -- a descriptive name for this area
    • Primary ZIP code -- the center of this service area
    • Service radius -- how far you travel from that ZIP (5 to 100 miles)
    • Target cities -- select at least 1 city (up to 15) within this area
  5. Click Save.

Your first location is automatically marked as the primary location.

Edit a Location

  1. Go to Settings and find the Service Locations card.
  2. Click on the location you want to edit.
  3. Update the name, ZIP code, radius, or target cities.
  4. Click Save.

You can also click Manage All to see all your locations on one page.

Set a Primary Location

Your primary location is your main service area. It's used as the default when creating new campaigns.

  1. Go to the locations management page by clicking Manage All in the Service Locations card.
  2. Find the location you want to make primary.
  3. Click to set it as the primary location.

Delete a Location

  1. Go to the locations management page.
  2. Find the location you want to remove.
  3. Click delete.

You cannot delete your primary location. If you need to remove it, set a different location as primary first. You also cannot delete a location that has active marketing campaigns attached to it -- reassign or delete those campaigns first.

Tips

  • The counter at the bottom of the Service Locations card shows how many locations you've used out of your plan limit.
  • When you first upgrade to a plan that supports locations, Fieldkit automatically creates your first location from your existing business info (ZIP code, radius, and target cities).
  • Location settings are separate from your main business information. Your business name, phone, and logo stay the same across all locations.

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